{"id":1876,"date":"2022-02-16T10:38:33","date_gmt":"2022-02-16T15:38:33","guid":{"rendered":"https:\/\/voxdata2.wpengine.com\/solutions\/soutien-aux-ventes\/"},"modified":"2023-03-09T14:48:11","modified_gmt":"2023-03-09T19:48:11","slug":"sales-support","status":"publish","type":"page","link":"https:\/\/voxdata.com\/en\/solutions\/sales-support\/","title":{"rendered":"Sales support"},"content":{"rendered":"\t\t
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Sales support:<\/span>\nMaximize your results and lighten your team’s workload.<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Increase\ncost effectiveness<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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A customer’s first shopping experience is always crucial. Is it easy for them to order products? Does the representative have detailed knowledge of products? Can they quickly speak to a representative or return a product?

Our agents are trained to facilitate this process and ensure a pleasant purchase experience from start to finish. As an extension of your sales department, they know exactly when and how to offer products, and which ones are a good fit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our sales support service can assist\nyour team in 3 key areas<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t Sales and retention<\/span>\n

01<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n

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Sales and retention<\/span><\/p>

The agents assigned to your customer service<\/a> department know when and how to offer new or complementary products and enhanced plans to your customers. They\u2019re experts in retention and loyalty, as well as up-selling and cross-selling.<\/p> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t Order and return management<\/span>\n

02<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n

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Order and return management

<\/span>Let us handle all your orders, including returns. Our agents are trained to know your business and products inside and out, allowing them to provide stellar outsourced sales services. Your customers will never know the difference.<\/p> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t Appointment booking<\/span>\n

03<\/p> <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n

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Appointment booking

<\/span>Save time by entrusting us with your appointment scheduling. Our team adapts to your needs and those of your industry, managing meetings on your behalf to simplify your logistics.<\/p> <\/div>\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Our sales support service can assist\nyour team in 3 key areas<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sales and retention<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThe agents assigned to your customer service<\/a> department know when and how to offer new or complementary products and enhanced plans to your customers. They\u2019re experts in retention and loyalty, as well as up-selling and cross-selling.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Order and return management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tLet us handle all your orders, including returns. Our agents are trained to know your business and products inside and out, allowing them to provide stellar outsourced sales services. Your customers will never know the difference.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Appointment booking<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSave time by entrusting us with your appointment scheduling. Our team adapts to your needs and those of your industry, managing meetings on your behalf to simplify your logistics.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhy choose\nVOXDATA<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhen our agents lend you a hand with your sales, you have the peace of mind to focus on other key aspects of your business. Plus, you\u2019ll reap many other benefits by outsourcing your sales solutions to VOXDATA.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Accessible data for business intelligence<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOur industry-leading systems allow us to collect and store information crucial to your sales predictions, when needed. Purchase histories, customer profiles and call records can be collected and centralized to accurately guide your sales teams and future programs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Extensive experience in program launches<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe\u2019ve successfully managed over 200 program launches for major companies, some of which have been with us for over 25 years! Our expertise includes technical support, interaction management, loyalty and retention programs, customer service, cross-selling and up-selling.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Multilingual customer service 100% based in North America<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe offer sales support in several languages to ensure a process tailored to a varied clientele. From our customer contact center located in Montreal<\/a>, our agents maximize the profitability of some of the largest companies in Canada and the United States.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Sales services available 24\/7, 365 days a year<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tOur agents can work around the clock to sell your products and manage your orders, anywhere in the world. Regardless of your hours of operation and location, we\u2019re there to support your sales and find solutions for your customers.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Rigorous training Highly skilled employees<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have a very high employee retention rate, and you benefit from our employees\u2019 satisfaction!

Agents assigned to your account are thoroughly trained to the point of knowing your company’s programs and products inside and out. What\u2019s more, our coaching is conducted by highly trained and certified specialists with years of experience in the field.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tChoose<\/span>\nreliable, efficient and cost-effective sales support<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWhich part of your sales process would you like us to handle? Let’s discuss how we can help you achieve your goals.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact us!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Sales support: Maximize your results and lighten your team’s workload. Increase cost effectiveness A customer’s first shopping experience is always crucial. Is it easy for them to order products? Does the representative have detailed knowledge of products? Can they quickly speak to a representative or return a product? Our agents are trained to facilitate this 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Multichannel Sales | VOXDATA Sales Support<\/title>\n<meta name=\"description\" content=\"VOXDATA \u2014 Outsourced sales support and telemarketing: upselling, cross-selling, order and return management, appointment booking.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voxdata.com\/en\/solutions\/sales-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outsourced Multichannel Sales | VOXDATA Sales Support\" \/>\n<meta property=\"og:description\" content=\"VOXDATA \u2014 Outsourced sales support and telemarketing: upselling, cross-selling, order and return management, appointment booking.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voxdata.com\/en\/solutions\/sales-support\/\" \/>\n<meta property=\"og:site_name\" content=\"Voxdata\" \/>\n<meta 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