{"id":1824,"date":"2022-02-21T09:33:14","date_gmt":"2022-02-21T14:33:14","guid":{"rendered":"https:\/\/voxdata2.wpengine.com\/about\/entreprise\/"},"modified":"2023-03-09T14:47:43","modified_gmt":"2023-03-09T19:47:43","slug":"company","status":"publish","type":"page","link":"https:\/\/voxdata.com\/en\/about\/company\/","title":{"rendered":"Company"},"content":{"rendered":"\t\t
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VOXDATA: over 25 years of passion <\/span>\nand innovation!<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our mission? To protect the brand of our clients through each interaction<\/span><\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFor more than two decades, we have been constantly evolving, creating stronger human connections through compassion and innovation. That’s because we believe in the importance of effective communication.\n\nAfter all, everyone deserves to be heard and supported, and that includes our clients and employees, but also your<\/i><\/strong> customers\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDiscover our services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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We\u2019re always<\/span> evolving<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe\u2019re proud to adapt our business and service offer to the most recent technological advances and have been doing so since 1996, all to your benefit.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Preloader\"<\/div>
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  • 1996<\/span><\/span><\/span>\r\n
    Implementation of one of the first predictive dialler systems<\/div><\/li>
  • 1997<\/span><\/span><\/span>\r\n
    Opening of a call center in Toronto<\/div><\/li>
  • 2012<\/span><\/span><\/span>\r\n
    PCI DSS Level 1 certification<\/div><\/li>
  • 2013<\/span><\/span><\/span>\r\n
    Implementation of support services for programs using co-sourcing technology<\/div><\/li>
  • 2014<\/span><\/span><\/span>\r\n
    Introduction of email processing and employee satisfaction survey<\/div><\/li>
  • 2015<\/span><\/span><\/span>\r\n
    Introduction of social media interaction management solutions<\/div><\/li>
  • 2017<\/span><\/span><\/span>\r\n
    Implementation of a chat system<\/div><\/li>
  • 2019<\/span><\/span><\/span>\r\n
    SOC 2 Type II certification<\/div><\/li>
  • 2020<\/span><\/span><\/span>\r\n
    Development of solutions for remote work, performance management and human resources<\/div><\/li>
  • Ongoing<\/span><\/span><\/span>\r\n
    Solutions for digital transformation of interactions and artificial intelligence (AI)<\/div><\/li><\/ul>
    1996<\/span> - <\/span><\/div>

    Implementation of one of the first predictive dialler systems<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    1997<\/span> - <\/span><\/div>

    Opening of a call center in Toronto<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2012<\/span> - <\/span><\/div>

    PCI DSS Level 1 certification<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2013<\/span> - <\/span><\/div>

    Implementation of support services for programs using co-sourcing technology<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2014<\/span> - <\/span><\/div>

    Introduction of email processing and employee satisfaction survey<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2015<\/span> - <\/span><\/div>

    Introduction of social media interaction management solutions<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2017<\/span> - <\/span><\/div>

    Implementation of a chat system<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2019<\/span> - <\/span><\/div>

    SOC 2 Type II certification<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    2020<\/span> - <\/span><\/div>

    Development of solutions for remote work, performance management and human resources<\/h2>
    <\/div><\/div><\/div><\/div><\/div>
    Ongoing<\/span> - <\/span><\/div>

    Solutions for digital transformation of interactions and artificial intelligence (AI)<\/h2>
    <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>